Refund policy
PREORDERS
All preorder purchases secure your unit in our production run.
Preorders may be canceled before shipping.
After this period, the order is locked for fulfillment.
RETURNS
We accept returns for defective or damaged items within 30 days of delivery. (proof must be provided)
To be eligible:
• Item must be unused
• In original packaging
NON-RETURNABLE ITEMS
• Used products
• Items damaged by misuse
• Final sale items
REFUNDS
Once your return is received and inspected, your refund will be processed to your original payment method.
CHARGEBACKS
Please contact us before filing a chargeback so we can resolve the issue immediately.
SUPPORT
[info@ironjawofficial.com]